Lancaster County Chooses Love Volunteer Onboarding

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Introduction
1 Item
A welcome message from Jessica Purdy (she/her), Executive Partner of Culture and Operations.
- 1.1
  Welcome & Thank You for Volunteering
  1 Minute
LGBTQ+ Language Basics
2 Items
This chapter introduces key LGBTQ+ terminology and concepts to help volunteers communicate respectfully and confidently with community members. Through lessons on LGBTQ+ terminology, pronouns, and inclusive language, volunteers will learn foundational definitions, understand the importance of affirming language, and develop practical skills for fostering welcoming, inclusive, and respectful interactions.
- 2.1
  Introduction to LGBTQ+ Terminology
  9 Minutes
- 2.2
  Pronouns and Inclusive Language
  9 Minutes
Treating Each Other with Dignity and Respect
3 Items
This chapter explores the behaviors and expectations that help create a safe, welcoming, and respectful environment for everyone at Lancaster County Chooses Love. Through lessons on respecting boundaries, understanding and preventing microaggressions and misgendering, and the Volunteer Code of Conduct, volunteers will learn how their words and actions can impact others.
What Have You Learned
1 Item
This chapter provides a brief knowledge check designed to help volunteers confirm their understanding and ensure they feel prepared to represent Lancaster County Chooses Love in a way that promotes respect, inclusion, and psychological safety for all.
- 4.1
  Volunteer Onboarding Knowledge Check
  10 Questions

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